Privacy Policy
Effective date: 30 March 2026
This policy explains how mycourse.work (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you use our website and services (the “Service”).
Information we collect
Account information
When you create an account or sign in, we collect your name, email address, organisation name, and authentication identifiers provided by our identity provider (Clerk).
Usage data
We automatically collect information about how you interact with the Service, including pages viewed, features used, browser type, device information, approximate location (derived from IP address), and referral URL.
Course and content data
If you create or manage courses through the Service, we store course content, quiz responses, progress data, certificates, and related metadata in your organisation’s dedicated database.
Communications
If you contact us for support or provide feedback, we retain those communications to respond to your request and improve the Service.
Security data
We collect IP addresses, access logs, and related technical information necessary to protect the Service and detect abuse.
How we use your information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Authenticate users and manage access permissions
- Track course progress and issue certificates
- Communicate with you about your account, support requests, and service updates
- Analyse usage patterns to improve performance and user experience
- Secure the Service and prevent fraud or abuse
- Comply with legal obligations
Data isolation
Each organisation on mycourse.work operates with a dedicated, isolated database. Your organisation’s data — including user records, course progress, quiz results, and certificates — is not shared with or accessible by other organisations.
Cookies and similar technologies
We use cookies and similar technologies to maintain your session, remember preferences, and understand how the Service is used. You can control cookie preferences through your browser settings, though disabling cookies may affect functionality.
Third-party services
We use the following third-party services to operate the platform:
- Clerk for authentication and user management
- Cloudflare for hosting, content delivery, and edge computing
- GitHub for course content storage and version control
These providers process data on our behalf and are subject to their own privacy policies.
Data retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you or your organisation administrator requests account deletion, we will remove your personal data within 30 days, except where retention is required by law.
Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at the address below.
International data transfers
The Service is hosted on Cloudflare’s global network. By using the Service, you acknowledge that your data may be processed in jurisdictions outside your own. We ensure appropriate safeguards are in place for any such transfers.
Children’s privacy
The Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to this policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
Contact
If you have questions about this privacy policy or wish to exercise your rights, contact us at [email protected].